What training do you give your drivers?

All drivers have a thorough induction when starting with Addison Lee. This covers policies, procedures, best practice methods, brand adherence and technical equipment training, Inclusion and cycle awareness. We also offer the bespoke in-house Diploma qualification to all drivers who have been with Addison Lee four weeks or more. Where necessary we support the drivers with intervention training for customer service, best practice, working efficiently, and driving styles. All VIP drivers should have now completed the Platinum Diploma which is a RoSPA accredited National Chauffeur certificate.