Whatsapp and SMS Messages

Modified on Mon, 2 Nov at 12:20 PM

When you book with us, we'll keep you updated every step of the way. We'll let you know as soon as your driver has been assigned and send you journey updates via WhatsApp or SMS.

Please note: If you reply to these messages, your response won't be received by our team.

You can track your driver by using the link provided in the message, or via the mobile app or on our website by selecting the journey on https://book.addisonlee.com/al/overview.

If you have any questions or need assistance, simply ask to speak to a live agent or give us a call on 020 7387 8888. We're always happy to help.

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