What is your waiting time policy for passenger vehicles?

Modified on Tue, 18 Apr, 2023 at 2:43 PM

Our standard waiting times are below:


  • For non-airport journeys, a grace period of five minutes is offered before waiting time is accrued. For ASAP bookings, your five minutes starts from the time the vehicle arrives. For pre-bookings, the time starts from the booked journey time. Once you’re into your 6th minute, we’ll charge you for additional waiting time. See our Terms and Conditions for additional charging details. 
  •  For airport journeys, a grace period of 15 minutes is offered for domestic flights and 30 minutes for international flights before waiting time is accrued. After this period, you will be liable to pay a waiting time fee from the 16th minute for domestic flights and from the 31st minute for international flights. For additional waiting time charges, see our Terms and Conditions. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article