How do I book a return journey?

Modified on Thu, 12 Nov at 4:03 PM

Enter your journey details

Ready to book your return journey? Open our app or website, head to the bookings page and choose the service you need, such as Passenger Car. Here’s how to get started:

  • Choose the vehicle type you need.
  • Enter the collection address.
  • Enter the drop-off address.
  • Let us know the date and time you’d like us to arrive.
  • You’ll see a pop-up calendar with the booking options below.

Choose the return option

You’ll see three options in the calendar: ASAP, Later and Return. Choose Return to book your journey back.

Complete your booking

  • Enter the time you’d like to be picked up.
  • Choose how you’d like to pay.
  • Check the quote for your outbound and return journeys. When you’re ready, select the option to book.

Booking confirmation and charges

We’ll email you confirmation of your outbound and return journeys, each with its own unique booking reference number.

We’ll charge your outbound and return journeys separately, so you’ll see two transactions on your statement.


Need your driver to wait?

Please keep in mind that your driver won’t wait with a return booking, and a different driver is likely to collect you for your journey back. If you’d like your driver to wait, please choose our Wait & Return Journey service instead. Your driver will wait for you and take you back, so this will be charged as one journey. Additional charges, such as waiting time, will be applied after your Wait & Return journey has been completed. 


Should you wish to speak to our bookings team, please feel free to contact us on 0207 387 8888. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article