Where will my driver meet me at the airport?

Your driver will meet you at Arrivals with an Addison Lee name board at all UK airports, except for Terminal 5 International at Heathrow. At Terminal 5, your driver will be waiting for you by the Meeting Point South, which is signposted. You will receive exact instructions for the meeting point in your email confirmation when you make the booking.  

For International airports, your driver will always meet you at Arrivals unless otherwise stated. Some International airports do not allow meet and greet, e.g., some US airports. We use your flight number to track your flight and ensure your driver is waiting for you when you land. We monitor delays and update the time we send your driver to meet you accordingly.