When you book with a credit or debit card, we charge the quoted fare upfront. Any additional charges, such as waiting time, parking, extra stops, or tolls, are added after the journey.
For Black Taxi journeys, the quoted fare is an estimate, as fares are metered.
For account bookings, any additional charges will be itemised on your invoice.
For assistance, call our 24/7 Contact Centre on 0207 387 8888.
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