How do I transfer a journey from card to account?

Modified on Wed, 19 Apr 2023 at 11:22 AM

If you wish to change the method of payment of a pending booking, please contact our At Your Service Centre on 0207 387 8888. If the journey has been completed and you wish to transfer the cost from card to account, please complete the support form confirming the job reference number, the account number and name you wish to transfer the booking to

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